Arena Info
Arena Policies
Your safety and comfort are our top priorities. We’ve outlined our arena policies below to help you prepare for your visit and ensure everyone has a great experience. Taking a moment to review these guidelines will help make your time at First National Bank Arena smooth and enjoyable.
Cashless Venue
All operations within First National Bank Arena will now operate via cashless transactions. This includes, but is not limited to, Tickets, Parking, Concessions, and Merchandise. Guests making purchases will now be able to pay using all major credit and debit cards, including Visa, MasterCard, Discover and American Express, as well as mobile payment options such as Apple Pay and Google Pay. This transition is designed to improve efficiency, reduce wait times, and provide a more seamless event-day experience for all guests. We encourage all attendees to plan ahead and come prepared with their preferred cashless payment method.
Clear Bag Policy
Arkansas State University has implemented a clear bag policy for all events at First National Bank Arena. Items that are not permitted cannot be stored by First National Bank Arena staff.
The following items are prohibited. All guests must follow the clear bag policy outlined below. Prohibited bags and items cannot be placed in a clear bag in order to gain entry.
**Effective immediately, diaper bags WILL be allowed at events. After a security search of the bag, it will be tagged with a wristband.**
The following items are prohibited at First National Bank Arena events, A-State Athletics may allow certain modifications to this list. Additional items may be prohibited due to nature of the events and/or at performers directive.
- Artificial noisemakers
- Backpacks (including clear)
- Briefcases
- Computer bags
- Camera case
- Coolers
- Signs
- Selfie Sticks and Tripods
- Fanny packs
- Luggage
- Cinch bags
- Laser pointers
- Outside food and drink
- Purses
- Pets (except certified ADA services animals)
- Recording devices (audio & visual)
- Strollers
- Weapons
- Any bag larger than the permissible size
Rules for Usage of Facilities & Equipment
- In the event that you are not able to operate within the contracted times and dates, additional fees will be assessed.
- Please refrain from attaching any items to interior or exterior walls, the ceiling, fire sprinkler heads, windows, blinds or doors.
- Please refrain from painting on anything within the meeting rooms or arena.
- Outside food and drinks are strictly prohibited unless approved by facility.
- Outside alcoholic beverages of any type are strictly prohibited.
- All decorations must be free standing.
- All decorations, renter supplied equipment, displays, and personal property must be removed immediately after the conclusion of the event. Failure to stay within the contracted rental times will lead to additional charges.
- All guests to ticketed events are subject to scanning and bag checks.
Property Restrictions
- Doors and all access to and from the facility shall be kept free of obstruction at all times, including aisles, passages, doors, corridors, vestibules, trails, elevators and stairways.
- The renter may not make any alterations to any facility property and will not allow anything to be done that may interfere with the effectiveness or accessibility of any utility connections or services in or about the facilities, including electrical, water, sewage disposal, telecommunications, heating, ventilation or air-conditioning and any other related systems.
- Any activity that would limit access to any sidewalk, passageway, doorway or other public use area is prohibited.
- The use of any hazardous chemicals or materials is prohibited.
- All animals are strictly prohibited unless it is a certified ADA service animal.
Special Needs Guests
First National Bank Arena provides ramp access between the Red and Yellow Entrances, and designated parking is located all around the building to provide access to all meeting rooms and The Department of Athletics. Special needs seating is available for events at First National Bank Arena. Special needs stalls and changing tables are available in all restrooms. Elevator access is available in the Green Entrance.
Smoke-Free/Tobacco-Free Campus
Smoking and the use of electronic cigarettes is prohibited on the campuses of state-supported institutions of higher education in accordance with Arkansas law, A.C.A.6-60-801, et. seq., known as the Clean Air on Campus Act. Smoking is defined as inhaling,exhaling, burning, or carrying any of the following: lighted tobacco products, including cigarettes, cigars, and pipes; and other lighted combustible plant material. Arkansas State University-Jonesboro also bans tobacco use, including smokeless tobacco and all vaping devices including electronic cigarettes. This prohibition covers all buildings and property of Arkansas State University.
About the Arena
First National Bank Arena is a 192,000 square-foot multi-purpose facility designed for maximum versatility.
Event Rentals
Our versatile facility, professional amenities, and dedicated team are ready to support your vision from planning to execution.